Genuine Curiosity

Author Dwayne Melancon is always on the lookout for new things to learn. An ecclectic collection of postings on personal productivity, travel, good books, gadgets, leadership & management, and many other things.

 

Do You Have A Permanent Record?

One skill I wish I could acquire from someone else is to be more disciplined about writing things down.  OK - so I do write a lot of ideas and tasks down (thanks to GTD I’ve gotten much better at this).

What I mean is “bigger” things, and writing them down more explicitly and earlier.  I have a friend that is very good at writing ideas down even while they are vague, then refining and clarifying them over time.  I, on the hand, tend to wait until I think the ideas are almost “done” before I write them down.  That means a lot of things get thought about, talked about… but not recorded.

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You’re only hurting yourself with this rambunctious behavior…Right?

As a consequence of this tendency to leave things open-ended, it seems a lot of my grand  ideas don’t go anywhere because I never finished developing them, or I just move on and forget about them.  This, I believe is caused by a combination of:

  • my introverted thinking style (I’m an INTJ / INTP on Myers-Briggs),
  • my love for “fluidity” in the options I pursue, and
  • fear of failure (or dislike for being held accountable?), at some level.

Until recently, I didn’t think of this as a big deal.  However, I have been very introspective lately and thinking about a few problem situations where I can see the negative consequences of not writing things down…and it bothers me.  You see, I have seen situations where the lack of a written record of ideas, commitments, and such has led to ambiguity that caused problems later.

Revising Verbal History Is Pretty Easy

In my opinion,the problem lies in the fact that human memory is fallible, and is much weaker than the human ego.  In the situations I’ve observed, this inherent conflict has led to things like:

  • people not getting credit for some great ideas, because others didn’t remember where the idea came from;
  • people not being held accountable for commitments they’d made because the commitments were never documented;
  • people “adjusting” what they committed to, bringing it more in line with where things actually ended up;
  • people moving accountability to someone else, when that wasn’t the original intent (sort of a scapegoat maneuver);

and things like that.

In most of these cases, the “revisionist historians” weren’t malicious – they were just trying to turn things to their own advantage and, I believe, in some of the cases they actually believed the altered back-story was true.

Permanent Records Are Harder To Change

What do I take away from this?  Writing plans and “big ideas” down is important – even when they are in their formative stages.  That will help you hang on to your ideas so they don’t drift away, help you keep track of where the good ideas (and bad ones) came from, ensure accountability, and – perhaps most importantly – give you the means to compare what happened to what you thought was going to happen so you can learn from your successes and failures.

So – my question to you:  what’s your advice to someone trying to develop this habit?  How do you overcome a tendency to take life as it happens and move to a more concrete model where plans, goals, and intentions are actually written down? 

Do tell.   And in writing, please!

Feeding at a new Trough

As you may have noticed if you've been to the site lately, I've changed hosting providers, altered my site design, and more. 

rssballAlong with those changes, I'm moving my RSS feed to FeedBlitz, which means a new place to point your RSS reader.

You can either use the "Subscribe in a Reader" link in the sidebar on the right side of the main site, click here, or manually update your RSS subscription so it points to http://feeds.feedblitz.com/genuinecuriosity

And, as always, thanks to each and every one of you for hanging out with me these past 4+ years!

"The paper accepts everything"

paper_yes The title of this post is something I heard from someone in a meeting today, and what it means is something like:  "You can write anything you want - but doing what you wrote is another story."

In a sense this is a double-edged notion - while it can be very liberating to create grand plans, they can also be very intimidating.  When it comes down to execution, what you wrote can be very hard to do.

Accountability is crucial in a team

This quote came out during a discussion in a team meeting, and was triggered when an "idea guy" was creating a wonderful vision filled with fantastic possibilities for our products. 

The "doer guy," whose team had to actually implement all of the ideas in our software is the one who said, "The paper accepts everything.  My team can't accept everything.  Now, let's get real about what we're going to do."  In other words, he wanted to take the possibilities down to a list he could commit to, and be held accountable for.

The interesting thing is that our team hasn't always been this way.  Typically, we would just say "yes" to everything (or at least to too many things), then try to make it fit during the product development cycle.  The consequences of this approach?  Disappointment in one form or another - either we fell short on product functionality or we missed our delivery date.

What changed?  Well, we agreed we'd be more resolute about creating specific commitments, and more diligent about enforcing accountability for those commitments.

We're not perfect at this yet, but the direction is right and the impact has been positive for us.

Even if "The paper accepts everything," that doesn't mean the team has to.

Get your Outlook Tasks directly on iPhone

When I jumped into the iPhone pool last year, one of the big surprises was just how hard it was to sync my Notes and Tasks from Outlook (our company uses Exchange, and I use the heck out of Outlook).

Version 3 of the iPhone firmware solved the Notes problem, as it will now sync Outlook Notes directly into the Notes app on the iPhone.  Not so for tasks (No task app on the iPhone?  After 3 versions?  Really?)

Taking the iPhone to Task

imexchange_screensIn searching for a way to automatically sync tasks to the iPhone, here were my requirements:

  • Must offer the ability to sort / group tasks by Category (for GTD) and due date.
  • Solutions should be as simple as possible (the fewer moving parts the better, no re-entering text, etc.)
  • Must support offline viewing and updating of tasks, through a native iPhone app
  • Reasonably priced

The most popular apps (I sampled systems like Remember the Milk, ToodleDo, Nozbe, Google, and several others) had (at least for me) show-stopper issues: 

  • Some apps required syncing from Outlook to a service in the cloud, then from that service to my iPhone, and many of these required me to pay an additional fee for a subscription account.
  • Some apps required me to run a separate desktop app alongside Outlook.  Yuck.
  • Some apps provided only web-based viewers (not iPhone apps), which meant I couldn’t get to my lists on the plane or in areas with no data coverage.

Luckily, I have found one solutions that works quite well, and meets or exceeds my requirement.

My favorite task solution for Outlook and the iPhone [so far]

imexchange_sortMy favorite solution so far, is an app called iMExchange (available in the App Store for $7.99).  iMExchange syncs directly with Microsoft Exchange, and can bring in your Tasks and Notes (for those of you still running a pre-v3 iPhone OS). 

iMExchange also creates a local, cached copy of your Tasks and Notes so you can access them even when you aren’t connected to the internet.  Once you’ve synched (over the air), this means you can access your tasks, add new tasks, update the status of existing tasks and so on from the iPhone.

I’ve found that the flexible sorting options (see screen shot at right make it easy to work within the Getting Things Done methodology from my phone).

As an added bonus, since the app connects directly to your Exchange Server, you can edit your Out Of Office message and adjust your Out Of Office status directly from your iPhone.  Pretty cool bonus.

Bottom line:  If you use Microsoft Exchange / Outlook and the iPhone, I think you’ll like iMExchange for managing your tasks while on the go.

Work The System - for free!

Last year, I reviewed Sam Carpenter’s excellent management book, “Work The System: The Simple Mechanics of Making More and Working Less,” (read my review of Work The System here).

wtsbook_127x206I found this book to be very practical, partially because it was written from the perspective of an entrepreneurial business person who has been able to create a sustainable, vital business.  But the real “hook” for me was Sam’s personal stories about the challenges he faced as he built his business, how he got through the challenges, and how he “codified” his learning into things the rest of us can use.

The book has been very well-received and won “Best Non-fiction Book of 2009” at the New York Book Festival.  Sam has also recently found a new publisher, which should really help in sharing his experience with even more people.  That’s good news.

And I’ve got even better news: YOU can get this book for free!

WTSOfferYou heard me right - Sam’s been kind enough to allow me to offer each of you a free PDF copy of “Work The System” for the entire month of September. 

Getting your free copy is pretty easy:

  1. Go to the Work The System book site.
  2. Find the “Special Book Promotion” link and click it.
  3. Follow the instructions, and enter the password “Dwayne sent me”
  4. You’ll get your link to download the PDF of Work The System.

Once you’ve read the book, I’d love to hear what you think – and whether it resonates with you as much as it does with me.