Short-circuit your task list

The past couple of weeks have been pretty busy for me, both professionally and personally, and I've been a bit negligent in regularly reviewing my task list.  I didn't want to lose track of my commitments, high priority items, etc. but I also didn't want to be distracted by the volume of "candidates" in my task list.  I'd like to share a technique that works for me in these situation, in hopes that it may add a tool to your toolbox.

Limit your options to increase your leverage

For this technique, I continued with one of the tools from my last post:  index cards.  Here is how I used them for this technique:

Weekly:  Pick your targets for the week

• At the beginning of the week, do a quick and dirty review of your task list.  
• Decide no more than 10 things you feel your must get done this week - these should be items that create meaningful outcomes, or fulfill important commitments you have made.
• Grab an index card and write those items on the card.  This is your target list for the week.

Daily: Pick two priority outcomes

• At the beginning of the day, pick two things (ideally, outcomes - not granular tasks) on your weekly target card that you will focus on for the day.
• Write them down on a different index card.  This is the one card you'll carry with you all day and use to focus your attention.  Try not to exceed two - remember this is all about focus.

During the day: Focus yourself and manage the distractions

• Any time you have discretionary time, take out your card and decide on a next action you can take that will help you achieve your two targets for the day, and begin working that next action.
• If you find yourself working on another item, stop it if you can (I know there are emergencies you can't just say "no" to, but make sure it really is a non-optional item if you're going to do it).
• If you work on anything other than your "big two" for the day, write it on the back of the card so you can reflect on it later and determine if it was really necessary or not.

At the end of the week: Study how you did and learn from it.

• Repeat this process every day during the work week.  
• At the end of the week, look at what you've done, review the distractions you've noted on the back of your daily cards, and see what there is to learn.

I think you'll find you have either completed quite a few (if not all) of your "must do" items, renegotiated them, or decided they weren't really "must do" after all.  

I also think you'll have some good insight into the things that detract from your focus during a typical week.  What (or who) are your biggest distractions, and what can you do to overcome them?

Keep in mind, this is not a technique I use very week -  I just fall back to it when I feel overwhelmed by the choices in front of me.

What about you?  Do you have any good techniques that work for you?  I'd love to hear them.  I'd also like to know how the technique I describe works (or doesn't work) for you.

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What's Most Important for Focus?

For the past month, I’ve been working with Jason Womack  as part of a group coaching program based on this book, “Your Best Just Got Better” (you may recall I reviewed his book last month).  The program, called “Achieve Your Next” is all about clarity, focus, and outcome-oriented thinking.  I have really enjoyed the program, as well as the group approach Jason has taken.  

What are your MIT’s?

One key takeaway has been to move away from focusing only on tasks, projects – and even goals – and spending some of your time focusing on your roles and areas of responsibility.  Jason refers to these as MIT’s or “Most Important Things.”

For the past week, Jason has asked me to pick 3 MIT’s I want to focus on each morning, and try to deliberately engage in activities that help me improve in those areas.  Incidentally, this approach is also described in the book.

Earlier in the program, we began to achieve clarity about what our MIT’s were, so I already know what mine are (at least right now).

MIT’s drive focus

MIT’s can be things like “Thought Leader,” “Provider,” “Leader,” “Amazing Parent,”  or they can be even more tangible.  For example, Jason’s MIT’s for his business are Lifestyle, Revenue, Client List, and Products.

As you can see, however you define your MIT’s, they provide a lens to evaluate your tasks, commitments, projects, meeting, actions, and more – and to make sure you get what you want out of life.

If you're overwhelmed by stuff you could  do, maybe focusing on your MIT's will help with prioritization.  If you want to give it a try, check out Jason't book.

Colossal Public Speaking

I've just finished reading James Greenward's ebook, "Colossal Public Speaking: A Public Speaking Guide for Shy People," and I enjoyed it so I wanted to tell you a bit about it.

This book is not really about how to create a presentation (though there are some pointers for how to structure your story); instead, it focuses more on how to prepare yourself -- both mentally and physically -- to maximize your chances of delivering a compelling message, while overcoming fear, anxiety, and doubt.

Advice from someone who's been there

Greenward's guide is a "from the trenches" perspective on how to overcome some of the challenges of public speaking and presenting, particularly the aspects in which we tend to become our own worst enemies.

In this ebook, you'll find practical advice for how to become more comfortable in front of crowds, and tips and tricks to get some practice in before you actually stand up in front of the crowd.  I use a few of the techniques he describes (for example, "presenting" to myself during my commute), but I also learned a few new techniques from the book that I'm going to try.

One of the sections discusses how to get rid of stage fright (there's no silver bullet, but the tips he shares will help), and how to leverage your own personality and create a higher-impact presentation.  He also talks about how to get rid of things might be distracting, both in your voice and in your appearance - there is some good advice here, for sure.

More than just the presentation

One thing in this book was a bit different from other presentation books I've read:   Greenward's treatment of the Q&A session and how to prepare for success.  In particular, he discusses how to deal with adversarial audience members and how to deal with uncomfortable (and even unfair) questions.

If you consider yourself to be a shy or inexperienced public speaker, have a look at Greenward's site, where you'll find out more about this ebook as well as an ordering page.

[Review] The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

[Updated January 15, 2013 to include link to longer excerpt - 170 pages, using the link at the end of this post.]

Last week, I read the newly released book, "The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win."  This book was written by Gene Kim, Kevin Behr, and George Spafford, who also wrote "The Visible Ops Handbook" (I was a contributing researcher on that project). 

The Phoenix Project is a business novel that takes you through a few months in the life of Bill Palmer, an IT manager at a large auto parts manufacturing company. The book begins with Bill's boss (head of IT Ops) and his boss's boss (the CIO) getting fired.  Bill gets a battlefield promotion and works directly with the CEO, who expects him to solve some serious IT problems (that threaten to destroy the business) in 90 days.

"The Goal" for Information Technology

Don't let the fact that this is a novel fool you - this is not fluff, and there is plenty of rich learning in this book.  If you've ever read "The Goal," by Dr. Eliyahu Goldrattl, you'll know that it was a business novel designed to make it easier to understand his "Theory of Constraints" (TOC) model and it succeeded in making a lot of very complex concepts approachable for business seeking to improve the performance of their manufacturing and supply chain operations.

The Phoenix Project is a lot like The Goal, in that it wraps a compelling story around such complex topics of DevOps, ITIL, Agile development processes, risk management, top-down risk-based audit scoping, and a lot more.

A captivating read, with realistic scenarios

As the story unfolds, you not only learn about these topics, you also see them in situations that you'll recognize.  I ran across quite a few scenarios that felt familiar both from my day job, as well as the work I do with enterprises and executives around the world.  In other words, the situations in the book are very real business scenarios.

The characters remind me of people I know, as well.  I had mental images of the characters as people I've worked with and you probably will, too.  After all, the stereotypical IT security curmudgeon is not just a story - and you may be surprised what happens to the head of Information Security in this book.

I read this book on the plane the other day and found myself irritated when I had to shut down my e-reader for landing because I couldn't wait to see what happened next!  I can almost see this becoming a movie at some point (though the idea of an IT-oriented feature film is probably a bit of a stretch - maybe there could be a car chase or an alien invasion or something).

Learn to improve your business

As entertaining as this book is, there is a lot to be learned from it.  In today's business world, IT is involved in almost everything we do. One of the challenges faced by many IT professionals is that the non-technical parts of the business often don't understand the linkages between IT activities and business success.  The result is IT getting the short end of the stick and starving for resources.

IT contributes to these problems, as well, because they spend a lot of time on activities that aren't "make or break" for the business so they have a hard time demonstrating value created with the budget they've been given.

The Phoenix Project hits this problem straight on and presents ways to get everyone on the same page about what's really important to the business, provides tools for IT professionals to focus on delivering meaningful results for the business, and tying all of it directly to how the business makes money by satisfying customer needs.

A must-read for IT professionals and business people alike

The principles shared in this book are critical for any business that relies on IT for its livelihood.  I recommend The Phoenix Project to every business person and IT professional that wants to increase their business performance.

If you want to see what it's like, click this link to read a brief excerpt from The Phoenix Project.

Improve the odds of keeping your New Year's resolution

It's that time of year - the time for New Year's resolutions, new promises, and fresh starts.  If you're like me, some of them work out and others don't.  What's the problem when they don't work?  For me, it can be easy to just let things slide because there aren't any consequences for being a slacker.  When they do work out, it's usually because I feel a sense of obligation or accountability, so I don't end up letting myself off the hook.

This past year, I discovered a resource that can make a big difference in your chances of success in 2013.  The tool?  Beeminder.  I've written about Beeminder before, but wanted to revisit it in the context of New Year's resolutions - I think Beeminder is one of the best tools around to maintain individual accountability.

Accountability - and consequences - matter in New Year's Resolutions

The concept behind Beeminder is pretty simple: you set a goal, you pledge some money, you use the Beeminder site to track your progress, and if you don't meet your commitment you pay up.

My commitment, as reflected in my Beeminder project this year, was to post to this blog at least 4 times per month.  There was something very motivating about having the pressure of my commitment hanging over me - Beeminder helped me establish a new set of consistent habits for writing blog posts, even if my initial pledge was $5.

Even reinforcements are not silver bullets

Even with the commitment and penalty in place, I fell off my path once along the way.  What did I do?  I got back on the horse, paid my penalty, and set a new commitment amount of $10.  That pricier commitment has been a big help - I have been consistent about posting here at least 4 times per month and, with this post, I will satisfy my 2012 goal - pretty cool.

Time to set a new goal

Now, as we move into 2013, I will be setting a new goal to keep my momentum here on the blog.  I'm planning to set a goal of at least 52 blog posts in 2013, and will maintain my current financial commitment of $10 and, of course, I'll be using Beeminder to track my progress.

If you want to learn more, there are some great examples at the Beeminder site, such as losing weight, exercising more, quitting smoking, becoming more productive, achieving financial goals, learning new languages, and a lot more.  By the way - during this year, I've interacted with the Beeminder team quite a bit.  If you have questions about how to best represent a goal on Beeminder, reach out to them - they have been extremely helpful in getting my goals to work the way I expect them to within the Beeminder system.

If you want to see what goal tracking looks like, you can see my status graph for my 2012 goal at this link.  Going forward, you can follow my 2013 goal at this link.

And stay tuned - I'm going to share some other resources to help with resolutions and productivity in my first post in 2013.